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Tenant Information

Settings » Tenant Information

Tenant Information is information that is entered when you first create the Tenant site. Some of the information can be edited and some cannot. The following cannot be changed: License Type License Key License Expiration Date The rest of the information can be…

Integrator Information

Settings » Integrator Information

This information should be kept up-to-date.

User Profile

Online Interface » App Bar » User Profile

Selecting the letter at the far right of the App Bar will open actions that can be performed to the logged in user’s profile. This will be the first letter of your first name. From here you can change your password, edit your user profile, or log out of the…

Create User

Users » Create User

Click the Users tab on the left side navigation: Hover over to show the Users menu. Select Create User. Fill in the information and select an area from the drop-down list. To add a profile photo, drag a file to the Profile Image area. Then, click . Choose the…

Deactivate User

Users » Deactivate User

If you have a person from whom you need to remove all access rights, you can simply deactivate their user profile. This will automatically disable all credentials assigned to this user. *Due to the way in which reporting is structured in Pure Access, you cannot delete…

User Roles

Users » Manage Web Access » User Roles

What do the pre-defined roles provide access to? Integrator: Provides access to view and modify all aspects of the tenant, has access to all areas, and can create sub-tenants (RMR license). Administrator: Provides access to view and modify all aspects of the…

Two User

Settings » Global Settings » Two-Factor Authentication » Two User

Two User authentication requires two different valid credentials to be presented for access. No additional credential configuration is required from normal badge or mobile credential setup. After a badge or mobile credential is presented, the status light on the…

Edit User

Users » Edit User

Click the Users tab on the left side navigation. Select next to the User you want to edit and then choose Edit User. Edit the profile as necessary. Drag an image file to the Profile Image area to add a photo. Click .

User Groups

Users » User Groups

User groups are used to organize users into groups of people who all have the same access rights. Organizing users into groups allows you to manage many users with a single group rather than managing many individual users separately. Click the Users tab on the left…

Additional API Information

Settings » API » Additional API Information

Errors Isonas uses standard HTTP responses to indicate the success or failure of an API request. In general, codes in the 2xx range indicate success, codes in the 4xx range indicate an error that failed because of the the information provided (e.g., a required…

Basic Firewall Information

Setup and Configuration » Network Configuration and Troubleshooting » Basic Firewall Information

When connecting ISONAS hardware devices to Pure Access™, the device (client) initiates the connection to the software. This setting is “Client Mode” for reader-controller devices (see figure 3 below). Since the device initiates the connection out to Pure Access,…

IP-Bridge Firmware Information

Setup and Configuration » Updating Firmware » IP-Bridge Firmware Information

2-Door IP-Bridges Unlike the 3-Door variant, a 2-Door bridge will display “N/A” in the Door 3 column. This is normal. When to update the Coprocessor With an IP-Bridge v2 on ColdFire version 1.07 or lower, the Coprocessor will need to be updated to v1.03…

User Groups Report

Reports » User Groups Report

A User Groups report displays which users are members of which groups. This report contains the following information: Name of user group Name of user Email login (web access username, if applicable) Badge ID Credential status This report can be filtered…

Create User Group

Users » User Groups » Create User Group

Click the Users tab on the left side navigation: Hover over the speed dial icon then select Create User Group. Enter the information for the group: Name: meaningful name for the group Area: appropriate area for the group (if applicable) Description:…

User Defined Fields

Settings » User Defined Fields

You can add additional fields to user profiles in order to maintain other important information within the access control platform. For example: Department, Home Address, License Plate, or any other necessary information that needs to be tracked can be added. If you…

User Profile Widget

Online Interface » Widgets » User Profile Widget

This dashboard widget allows you to see a user’s image along with real-time activity so you can monitor and match a user with their events. Click on one of the three Placeholder Widget panels. Alternately, hover over and then choose Create Widget. Enter…

User Attendance Report

Reports » User Attendance Report

The User Attendance report displays the “Time In” and “Time Out” activity for users. This reflects the time in which the user first badged in for the day and then the final time their credential was presented (it does not take into account times…

User Permissions Report

Reports » User Permissions Report

The User Permissions report displays individual users who are assigned directly to rules. This report contains the following information: Name of user Access point name(s) Rule name and type Day(s) rule is active Start time of the rule End time of the…

User Export Report

Reports » User Export Report

The User Export report allows you to review and/or export user data in PDF/CSV format. This report contains the following information: First Name Last Name When the user was created (date and time) Email address (notification email) Area Employee ID User…

Manage User Groups

Users » User Groups » Manage User Groups

User groups should only consist of people who should all have the same access rights. Organizing users into groups allows you to manage many users with a single group vs. managing many individual users separately. There are several ways to change which user groups a…

User Group Attendance Report

Reports » User Group Attendance Report

The User Group Attendance report displays the “Time In” and “Time Out” activity for users by User Group. This reflects the time in which the user first badged in for the day and then the final time their credential was presented (it does not…

User Group Permissions Report

Reports » User Group Permissions Report

The User Group Permissions report displays the weekly rules and doors that are assigned access to specific user groups. This report contains the following information: Name of user group Access point name(s) Rule name and type Day(s) rule is active Start time…

Activating a User Profile

Users » Deactivate User » Activating a User Profile

If a User was previously deactivated, you can easily reactivate the profile. *Due to the way in which reporting is structured in Pure Access, you cannot delete a user profile. This allows us to maintain data integrity within the Pure Access database. Activating…

User Search and Filters

Users » User Search and Filters

Click the Users tab on the left side navigation: Near the top of the screen will be a search bar and filter options Search can be used to find a user from their: Name Web access username Credential information User defined field information To filter…

Two-User – Card/PIN

Settings » Global Settings » Two-Factor Authentication » Two-User – Card/PIN

Two-User Card and PIN requires two valid credentials configured with a two-factor PIN to be entered in succession for access. Upon first badge scan, the reader will begin blinking yellow to indicate that it is waiting for that user’s two-factor PIN. Upon valid…

Setting up Web Access for a User

Users » Manage Web Access » Setting up Web Access for a User

Web access rights allow a user to log into and manage a tenant. Click the Users tab on the left side navigation Select next to the User you want to configure and then choose Manage Web Access Permissions: Select the Web Access slider Enter the email…

Importing Users

Users » Create User » Importing Users

Summary With the Import Users feature, you can use a CSV file to upload users and their credentials into a tenant. There are different methods and template files depending on the Pure Access environment being used: For Pure Access Cloud using only legacy devices,…

Pure Access Cloud License Renewal FAQ

Application Infrastructure and Architecture » Pure Access Cloud Infrastructure » Pure Access Cloud License Renewal FAQ

How do I renew my license? The best way to renew your Pure Access Cloud license is to contact the original installer you purchased the license from. Upon registration, their information was added under the settings tab in the Pure Access software. If you select…

Settings

Settings

The Settings section gives you control over the back-end settings of the system. Tenant Information Integrator Information Global Settings Areas Credential Active Directory User Defined Fields API

Users Report

Reports » Users Report

A Users report allows you to review user information and their assigned credentials. This report contains the following information: Name of user Email login (web access username, if applicable) Badge ID GUID Credential status Special properties (if…

Reviewing Network Config Settings

Setup and Configuration » Configuring ISONAS Devices » Using the Configuration Tool » Reviewing Network Config Settings

To see the current configuration of a device: Discover the unit on the subnet Highlight it from the discovered units field Click on “Advanced Settings” Click “Show Reader Info” Once the “Show Reader Info” box is clicked, a “Current…

Configuring ISONAS Devices

Setup and Configuration » Configuring ISONAS Devices

Overview The ISONAS Hardware Configuration Tool is a program that allows an installer to configure ISONAS devices to connect to Pure Access. This application can be downloaded from the quick links on our website or by simply clicking here. The tool broadcasts out on…

Help Button

Online Interface » App Bar » Help Button

For assistance, the can be selected to access the user manual (Online Resources), find contact information to reach technical support (Contact Support), or to check our product portal where one can view upcoming features and/or submit feature requests (Send Feedback).…

IP-Bridge Installation Guide

Setup and Configuration » Wiring and Hardware Installation » IP-Bridge Installation Guide

Here is an installation guide for the IP-Bridge in PDF format as well as the insert that comes in the box. For information on how to add a bridge to Pure Access, please review the Managing Access Points section.

Reports

Reports

There are a variety of reports that can be utilized within Pure Access. Depending on the report being run, they can be sorted by start date and end date, filtered by users, access points, event types, badge information, and/or areas. All reports can be exported as a…

RC-03 Installation Guide

Setup and Configuration » Wiring and Hardware Installation » RC-03 Installation Guide

Here is an installation guide for the RC-03 in PDF format. For information on how to add an RC-03 to Pure Access, please review the Managing Access Points section.

RC-04 Installation Guide

Setup and Configuration » Wiring and Hardware Installation » RC-04 Installation Guide

Here is an installation guide for the RC-04 in PDF format. For information on how to add an RC-04 to Pure Access, please review the Managing Access Points section.

Edit Event

Access Control » Events » Edit Event

Navigate to the Access Control page Find the event you wish to modify: From the weekly or monthly calendar views, click on the event to bring up the information pop-out, then click From the list view, select the under Actions then click…

Widgets

Online Interface » Widgets

Widgets are panels on a dashboard that can be configured to show custom information at a glance. Each dashboard can have a different set of Widgets (up to 12). Three placeholder widgets and one history widget are displayed by default. You can replace any…

Advanced Configuration

Setup and Configuration » Configuring ISONAS Devices » Using the Configuration Tool » Advanced Configuration

Clicking on will bring up the options needed to fully configure a device. The options now available allow you to change where the device(s) will be attempting to connect as well as the ability to set the readers to either DHCP (preferred) or static IP addresses. …

Milestone XProtect

Getting Started in Pure Access » Integrations » Milestone XProtect

Please review the following links for more information on the Milestone XProtect integration: ISONAS Pure Access + Milestone XProtect installation instructions Installation files: Pure Access Cloud Pure Access Manager

Entrust Datacard TruCredential

Getting Started in Pure Access » Integrations » Entrust Datacard TruCredential

Please review the following links for more information on the Entrust Datacard TruCredential integration: ISONAS + Entrust Datacard Brochure ISONAS + Entrust Datacard Webinar Presentation Entrust Datacard Trucredential Software Specifications How to Integrate…

Access Point Permissions Report

Reports » Access Point Permissions Report

The Access Point Permissions report displays the users and rules assigned to individual access points. This report contains the following information: Name of access point Users Rule name(s) This report can be filtered by access point(s) and user(s). *Only the…

Updating Firmware

Setup and Configuration » Updating Firmware

There are two necessary components for updating firmware on your ISONAS hardware: The ISONAS hardware configuration tool The latest firmware files for your device !Before beginning the update process, please note that we do not recommend updating more than five…

Edit Holiday

Access Control » Holidays » Edit Holiday

Navigate to the Access Control page Find the holiday you wish to modify: From the weekly or monthly calendar views, click on the holiday to bring up the information pop-out, then click From the list view, select the under Actions then click…

Setup and Configuration

Setup and Configuration

All ISONAS hardware is configured to contact the Pure Access Cloud servers by default. Here’s what is needed to ensure a smooth setup: Correctly configured network settings. The ISONAS Configuration Tool. Pure Access tenant license information. *Tenant…

Standard History Events

Online Interface » Widgets » History Widget » Standard History Events

Icon Event Event Description Schedule Device has been set to return to the scheduled weekly rules. Approve User presented a credential that has been accepted. Admit An admit has been sent…

SMTP Configuration (Pure Access Manager)

Getting Started in Pure Access » Pure Access Manager » SMTP Configuration (Pure Access Manager)

In order to configure email/SMTP for receiving alerts, password resets, and web access invitations in Pure Access Manager, please follow the below steps. Note that if you are running PAM 2.12.2, you will need to configure allowed hosts in order for password reset…

Accepting the Web Access Invitation

Users » Manage Web Access » Accepting the Web Access Invitation

Once an invitation email has been sent, you will need to accept it to confirm your identity and create your password. If you do not already have web access configured for a tenant in Pure Access, it will ask that you create a new password: If you already have…

Migrating from One Tenant to Another

Getting Started in Pure Access » Migrating from One Tenant to Another

There is currently no tool/feature in Pure Access able to migrate tenant information from one account to another. This article will provide a best practice, step-by-step guide on how to move tenant data. This is applicable for moving from one Pure Access Cloud tenant…

Create Custom Rule

Access Control » Custom Rules » Create Custom Rule

Navigate to the Access Control page. Hover over and then choose Create Custom Rule. Name: a descriptive name of the the rule IF: choose the first condition to meet AND: if you want to add more conditions, first click the ADD CONDITION button and then…

Active Directory

Settings » Active Directory

Larger* Pure Access Cloud licenses and Pure Access Manager allow for Active Directory integration to manage users and credentials via the AD Connect software. Functionality includes: Creating, updating, or deactivating users in Pure Access based on changes made in…

History Report

Reports » History Report

The History report allows you to review status updates and events that had an affect on doors within the tenant. This report contains the following information: Access Point name Name of user (if applicable) Time of the event Type of event Credential (if…

Find device by IP

Setup and Configuration » Configuring ISONAS Devices » Discovering Units » Find device by IP

Another way to configure devices is to use the configuration tool to scan an IP address or range of addresses. Adding a device by IP Simply select Add Device by IP, then select the Scan IP Range check box. Enter the start address and the last octet of the end…

Edit Weekly Rule

Access Control » Weekly Rules » Edit Weekly Rule

Navigate to the Access Control page Find the rule you wish to edit and click on it to bring up the information pop-out, then click Alternately, if you are in list view, click next to the rule you want to edit and then choose Edit You can also Deactivate or…

Deactivate Weekly Rule

Access Control » Weekly Rules » Deactivate Weekly Rule

List View Navigate to the Access Control page Click to enter list view In-line with the rule you wish to deactivate, click to open the action options Select Deactivate Weekly/Monthly View Navigate to the Access Control page From either the monthly view…

Manage Credentials

Users » Manage Credentials

This article contains information on how to add credentials to a user as well as how to modify existing credentials. Navigating to the Manage Credentials dialog: Click the Users tab from the left side navigation: Click next to the user for which you will need to…

Appendix A: Linking ENGAGE Site to Pure Access

Appendix A: Linking ENGAGE Site to Pure Access

*If you are using a Schlage RC only system, this does not apply. *If you are using an ISONAS Only system with RC-03, RC-04, and IP Bridges, before you link an ENGAGE site to Pure Access Cloud, please read the below information to make an informed decision to proceed. …

Importing Users into Pure Access Manager

Users » Create User » Importing Users » Importing Users into Pure Access Manager

Before continuing, please note that the formatting of the template file, including proper capitalization, is very important. Any incorrect or extraneous information may have unintended results and/or cause the import to fail. If you have any questions or would like…

Connectivity Test

Setup and Configuration » Configuring ISONAS Devices » Using the Configuration Tool » Connectivity Test

The Connectivity Test is meant to ensure that your network environment is properly configured and ready to add ISONAS devices. This will save time during set up by limiting network troubleshooting and narrowing potential networking configuration changes that may…

Send Commands

Online Interface » App Bar » Send Commands

There are multiple commands that can be sent to readers from the App Bar. A Compile command will need to be sent to your devices when changes are made to users, rules, or access points. An Admit, Lock Down, Schedule, or Unlocked command can be sent to individual…

Wireless Device Check-In

Settings » ENGAGE » Wireless Device Check-In

The addition of Schlage NDE and LE wireless locks introduced a new device communication pattern to Pure Access. In contrast to the ISONAS line-powered reader controllers with a realtime connection, these wireless locks rely on batteries for power and periodic updates…

Importing Users into Pure Access Cloud (non-Engage tenant)

Users » Create User » Importing Users » Importing Users into Pure Access Cloud (non-Engage tenant)

Before continuing, please note that the formatting of the template file, including proper capitalization, is very important. Any incorrect or extraneous information may have unintended results and/or cause the import to fail. If you have any questions or would like…

Access Points Report

Reports » Access Points Report

The Access Points report provides a list of doors within the tenant. This report contains the following information: Name of access point MAC Address Whether tests have been completed Description (can be changed from the access point’s properties) This…

Holidays Report

Reports » Holidays Report

The Holidays report provides an overview of all currently scheduled holidays in the system. This report contains the following information: Holiday name Start date End date Description (can be changed by editing the holiday under Access Control) You can use the…

Network Configuration and Troubleshooting

Setup and Configuration » Network Configuration and Troubleshooting

The ISONAS reader-controller and IP-Bridge are IoT style devices that require minimal network configuration to function. When using the reader-controller or IP-Bridge in conjunction with Pure Access Cloud, the devices must have a clear path to the internet on port…

Access Point Groups Report

Reports » Access Point Groups Report

An Access Point Groups report displays which access points are members of which groups. This report contains the following information: Name of access point group Name of access points MAC address Test status (complete/incomplete) This report can be filtered…

HID iClass Credentials

Settings » Credential » Bitmasking » HID iClass Credentials

It is not possible to create a bitmask that can read the heat-stamped badge number for HID iClass credentials. The reason for this is that the HID iClass credential stores this badge value in the credential’s encrypted secure sector. This encrypted information…

Contact Support

Contact Support

For further information about Pure Access, feel free to utilize our YouTube channel where there is a complete video library with tutorials on the platform. Should you run into an issue, you can reach out to our support team at (800)-581-0083 or by emailing…

Pure Access Manager

Getting Started in Pure Access » Pure Access Manager

Information and Best Practices Make sure this is a fresh installation of Windows. There are many prerequisite software packages that Pure Access needs in order to function. If one of these pieces of software is already installed on the system but it is an…

Importing Users into Pure Access Cloud (Engage linked tenant)

Users » Create User » Importing Users » Importing Users into Pure Access Cloud (Engage linked tenant)

When a tenant is linked with Engage, all of the steps from the previous article still apply. There is, however, additional credential information that must be taken into consideration so that the badges/fobs can be added successfully. In the user import template CSV,…

Best Practices

Setup and Configuration » Network Configuration and Troubleshooting » Best Practices

Network If possible, the reader-controllers should be in a dedicated subnet or VLAN. This is not a requirement, but can be considered a best practice for IoT style devices. High traffic devices (such as IP cameras) that share the same subnet as…

Users

Users

Click the Users tab on the left side navigation All active users in your system will be displayed After selecting one or more check boxes next to user(s), the following buttons will appear at the top: : Select a group from the drop-down and then click…

Assigning Groups to an Area

Settings » Areas » How to Configure Areas » Assigning Groups to an Area

User Group Navigate to the Users page from the left navigation bar. Select the User Groups tab, then click on next to a user group to view its configuration. From the Area drop-down menu, select the area with which this group needs to be associated. Then click…

Create Weekly Rule

Access Control » Weekly Rules » Create Weekly Rule

Navigate to the Access Control page Hover over and then choose Create Weekly Rule Enter a Name, Description (optional), select a Rule Type, and choose an Area (if applicable); then click Choose the User Group or Users who should be included, then click…

Deactivating Credentials

Users » Manage Credentials » Deactivating Credentials

Click the Users tab on the left side navigation: Click next to the user to which you want to add a credential. Then choose Manage Credentials. Click next to the credential you want to deactivate. Then select the Active slider to turn it off. Click *Once…

Removing Web Access Privileges

Users » Manage Web Access » Removing Web Access Privileges

Click the Users tab on the left side navigation. Select next to the user from which you want to remove web access and click Manage Web Access Select the slider next to Web Access so that it is no longer green Click Click Alternative If you simply…

How to Configure Areas

Settings » Areas » How to Configure Areas

By default, your tenant will be configured with a single area named “COMMON”. In this default state, the areas feature is considered “off” and every object in the tenant (groups, access points, users, schedules, etc.) will automatically be added to the COMMON…

Master Credential

Users » Manage Credentials » Special Credential Properties » Master Credential

The master property can be assigned to a badge, keypad code, or mobile credential and allows this credential to do the following: Bypass a locked down access point Bypass a two-factor rule Provides 24/7 “Always” access to doors where user currently has…

Online Interface

Online Interface

Navigation Side Menu The menu on the left side of the screen can be expanded by clicking from the lower left corner of the page. Collapsed Expanded Context Menu Hover over the green + circle on any page to see a…

Enrolling by Presentation

Users » Manage Credentials » Enrolling by Presentation

Click the Users tab on the left side navigation: Click next to the user to which you want to add a credential. Then choose Manage Credentials In the Manage Credentials window, choose Badge from the drop-down box Choose the Credential Format from the drop-down…

Toggle Credential

Users » Manage Credentials » Special Credential Properties » Toggle Credential

The toggle property allows a credential to “toggle” a door between an unlocked and locked state resembling a physical lock and key. It cannot, however, be used to override an Auto-Unlock nor Auto-Unlock w/ Badge rule. Toggle lock can only reset a toggle…

Two-Factor History Events

Settings » Global Settings » Two-Factor Authentication » Two-Factor History Events

All new two-factor events will be available in your existing dashboard widgets and history reports. When globally enabled, you’ll be able to add or remove two-factor events using filters on applicable widgets and reports. Two-factor history events: Event…

Migrate Credentials (Legacy to ENGAGE)

Users » Manage Credentials » Migrate Credentials (Legacy to ENGAGE)

After linking an existing tenant (with active credentials) to ENGAGE, each credential will need to be migrated before it will function at an ENGAGE device (Schlage RC, LE, NDE, etc.). Process: Navigate to the Users page Select one or more users with legacy…

Managing Area Administrators

Settings » Areas » Managing Area Administrators

There are two steps to adding an Administrator to an Area: Enable Web Access Grant Area access to the User: Click from the left-side menu. Click Areas from the top navigation. Click next to the Area to which you want to add the Administrator. Select the…

Configuring an Access Point

Access Points » Access Point Main Page » Configuring an Access Point

Configure Now When selecting Configure Now (within the Create Access Point wizard), you will be immediately directed to a new dialog box where you can configure the access point and then run through tests. These options will vary depending on the device type. Here are…

Alerts

Alerts

Alerts are used to notify administrators that there is an event in their system that is not following the current rules and may require further investigation. To view/modify your alerts, select the Alerts tab from the left: From here, you can see all alerts…

Creating Subtenants

Getting Started in Pure Access » Pure Access Cloud » RMR License » Creating Subtenants

Navigate to Settings. Hover over the plus sign to reveal the menu. You may need to scroll to the right to see this menu. Click on the Create Sub-Tenant button in the upper right corner of the page. Fill in the Add Tenant window. Then click CREATE. Note that the…

Custom Bitmasking

Settings » Credential » Bitmasking » Custom Bitmasking

Overview: This article is applicable for situations where the badge ID printed on the credential does not match any of the badge ID’s that are generated from the calculate button on the Settings > Credential page in Pure Access. This article contains…

App Bar

Online Interface » App Bar

The App Bar in Pure Access Cloud contains buttons that allow web access users to perform operations within their tenant. This will appear slightly different depending on whether the application is being displayed in a web browser versus a mobile device. App Bar on a…

Pushing the Current Bitmask Setting to All Readers

Settings » Credential » Bitmasking » Setting a Bitmask » Pushing the Current Bitmask Setting to All Readers

Navigate to the Settings tab: Click the Credential tab. Click the button. *The selected bitmask will be pushed out to all connected devices on the tenant. Note that this feature was added in Pure Access 3.1.0 and is not currently available in Pure Access…

Create Holiday

Access Control » Holidays » Create Holiday

Navigate to the Access Control page Hover over the quick dial and then choose Create Holiday Enter the details into the Create Holiday dialog Name: name of the holiday Description: a description of the holiday (optional) Toggle the slider for Does this…

Edit Access Point

Access Points » Access Point Main Page » Edit Access Point

Click the Access Points tab on the left side navigation Select next to the Access Point you wish to edit, then choose Edit Access Point Here, you can see: MAC Address Name Description: a helpful description of the Access Point Serial Number: this is…

Manage Web Access

Users » Manage Web Access

In order to log into a Pure Access Cloud tenant, your user profile will need to be configured for web access and have sufficient user roles assigned. If either of these criteria are not met but your user profile should be able to log in, an Integrator or an…

Keypad Entry

Users » Manage Credentials » Keypad Entry

If you have a keypad device and would like to assign an entry code to a user, you can do so manually or you may generate a randomized PIN. Enrolling Manually Navigate to the Manage Credentials dialog for a user Select “Keypad Entry” from the Credential…

Using This Manual

Using This Manual

Use the table of contents on the left or the search bar at the upper right corner of this page to quickly jump to topics: Example:

Identifying Credential Data

Settings » Credential » Bitmasking » Identifying Credential Data

Present an unenrolled badge/fob to a reader. You should see a event in the history. Navigate to the Settings tab: Click the Credential tab under Settings. From the right, use the Access Point drop-down menu to select the reader where the credential had been…

Configuring AD Sync Settings in Pure Access

Settings » Active Directory » Configuring AD Sync Settings in Pure Access

Log into your Pure Access tenant. Create User Groups which will be populated with user profiles from AD. Navigate to Settings > Active Directory Set sync times under General Configuration. Map AD fields to Pure Access fields under User Field Mapping (you may need…

Badge

Users » Manage Credentials » Badge

There are two methods of adding a badge/fob to a user: manually and by presentation In a tenant not linked with Engage: Enrolling Manually In order to add a badge manually, you will first need to ensure that the bitmask on the tenant is set correctly. !If badges…

RC-03 Jumper Configurations

Setup and Configuration » Wiring and Hardware Installation » RC-03 Installation Guide » RC-03 Jumper Configurations

The RC-03 PowerNet reader-controller has a set of jumper pins that configure both its input power source and its lock control circuit. The device can be configured for power to be supplied to it through the 12 conductor pigtail (either 12VDC or 24VDC) or through the…