With the Import Users feature, you can use a CSV file to upload users and their credentials into a tenant.

There are different methods and template files depending on the Pure Access environment being used:

  1. For Pure Access Cloud using only legacy devices, the template file can be found within the application by navigating to Import Users from the quick dial on the Users page:
  2. For Pure Access Cloud that is linked with Engage (using Schlage devices), the template file can be found in this article.
  3. For Pure Access Manager (on premise), this template must be used. See article below for formatting instructions.


Click on one of the links below to find instructions on how to configure and upload a user import:

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