Unauthorized Open is an alert that is intended to notify the user that a door has been opened without a valid admit.
The main cause of this alert would be a forced entry where someone opens the door in a way that breaks the contact on the door position sensor. Other causes of this alert could be improperly installed door position sensors or faulty wiring.
To utilize this alert, a door sensor will need to be installed and enabled in the access point’s settings. If door sense is not enabled, the alert will not work.
- Install and enable the door position sensor.
- Enable Door Sense on the Access Point for which you want to receive alerts.
- See Device Settings under Access Point Settings.