For further information about Pure Access, feel free to utilize our YouTube channel where there is a complete video library with tutorials on the platform.

Should you run into an issue, you can reach out to our support team at (800)-581-0083 or by emailing [email protected].

Any feature requests can be submitted to [email protected]. This mailbox is monitored by our product management team who communicate directly with our developers about implementing new features.

Sales/System related questions: Reach our collective sales team at:  ISONAS[email protected] or Call us directly at (800) 581-0083 where any member of the team will be able to assist. 

Order Status: https://360portal.allegion.com/launchpad

Customer Support – 877-671-7011 Option #1

Tech Support – 877-671-7011 Option #2

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