If you have a keypad device and would like to assign an entry code to a user, you can do so manually or you may generate a randomized PIN.
Enrolling Manually
- Navigate to the Manage Credentials dialog for a user
- Select “Keypad Entry” from the Credential Type dropdown
- Select “Enroll Manually”
- Input a PIN that meets the following criteria:
- Be between 4 and 9 digits in length
- May only include numbers
- Must not begin with a 0
- The vale must not be 0 (ie: it cannot be all 0’s)
- If an RC03 or IP Bridge V1 is commissioned to the site, there is an additional requirement that the value may not be greater than 65535. between 4 and 9 digits long (note that if an RC-03 or IP-Bridge v1 is connected to the tenant, the maximum value that will function is 65535)
- Add special properties (optional)
- Click
Generating a Random PIN
- Navigate to the Manage Credentials dialog for a user
- Select “Keypad Entry” from the Credential Type dropdown
- Select “Generate Random PIN”
- Select a PIN length from the drop-down list (note that if an RC-03 or IP-Bridge v1 is connected to the tenant, the maximum value that will function is 65535)
- Click
until the desired PIN is generated
- Add special properties (optional)
- Click
Last modified:
27 July 2026




until the desired PIN is generated
) followed by the assigned keypad code then pound (
).