If you have a keypad device and would like to assign an entry code to a user, you can do so manually or you may generate a randomized PIN.

Enrolling Manually

  1. Navigate to the Manage Credentials dialog for a user
  2. Select “Keypad Entry” from the Credential Type dropdown
  3. Select “Enroll Manually”
  4. Input a PIN that meets the following criteria:
    • Be between 4 and 9 digits in length
    • May only include numbers
    • Must not begin with a 0
    • The vale must not be 0 (ie: it cannot be all 0’s)
      • If an RC03 or IP Bridge V1 is commissioned to the site, there is an additional requirement that the value may not be greater than 65535. between 4 and 9 digits long (note that if an RC-03 or IP-Bridge v1 is connected to the tenant, the maximum value that will function is 65535)
  5. Add special properties (optional)
  6. Click

Generating a Random PIN

  1. Navigate to the Manage Credentials dialog for a user
  2. Select “Keypad Entry” from the Credential Type dropdown
  3. Select “Generate Random PIN”
  4. Select a PIN length from the drop-down list (note that if an RC-03 or IP-Bridge v1 is connected to the tenant, the maximum value that will function is 65535)
  5. Click until the desired PIN is generated
  6. Click
Last modified: 27 July 2026

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