Badge

There are two methods of adding a badge/fob to a user: manually and by presentation

In a tenant not linked with Engage:

Enrolling Manually

In order to add a badge manually, you will first need to ensure that the bitmask on the tenant is set correctly.

!If badges have already been enrolled and are fully operational, please note that changing the bitmask may result in these existing credentials being declined. If this occurs, one will need to either set the bitmask back to the original setting or existing credentials will need to be re-enrolled with the new mask.

If the bitmask is set correctly:

1. Navigate to the Manage Credentials dialog for a user
2. Select “Badge” from the Credential Type dropdown
3. Select “Enroll Manually”
4. Input the hot stamped number from the card/fob into the Badge ID field (required)
   • Add special properties (optional)
5. Click
   

*Please note that if you are using an ISONAS branded credential, you will not need to set the bitmask for your cards.

Enrolling By Presentation

1. Navigate to the Manage Credentials dialog for a user
2. Select “Badge” from the Credential Type dropdown
3. Select “Enroll By Presentation”
4. Present an unenrolled badge/fob to a connected reader
   • The raw data and badge ID of the most recently declined card* will populate:
5. From the “Access Point” drop-down menu, select the access point where the credential had been presented then click
   
   • Add special properties (optional)
6. Click

*The declined credential will clear after 15 minutes. *

In a tenant linked with Engage:

Enrolling Manually

1. Navigate to the Manage Credentials dialog for a user
2. Select “Badge” from the Credential Type dropdown
3. Select the Credential Format of the badge/fob that is being enrolled
4. Select “Enroll Manually”
5. Input the hot stamped number from the card/fob into the Badge ID field (required)
   • Add special properties (optional)
6. Click

Enrolling By Presentation

1. Navigate to the Manage Credentials dialog for a user
2. Select “Badge” from the Credential Type dropdown
3. Select the Credential Format of the badge/fob that is being enrolled
4. Select “Enroll By Presentation”
5. Present an unenrolled badge/fob to a connected reader
   • The raw data and badge ID of the most recently declined card* will populate:
6. From the “Access Point” drop-down menu, select the access point where the credential had been presented then click
   
   • Add special properties (optional)
7. Click