Advanced Configuration

Clicking on will bring up the options needed to fully configure a device.

The options now available allow you to change where the device(s) will be attempting to connect as well as the ability to set the readers to either DHCP (preferred) or static IP addresses.

Establishing a connection to Pure Access:

1. All devices must be set to Client Mode in order to initiate a connection with Pure Access. Server Mode is reserved for updating the firmware of the devices only.
2. The Host Address URL can be accessed via the drop-down menu.
   1. The host address is set to isonaspureaccesscloud.com by default.
   2. If you are attempting to connect to a Demo tenant, you will need to direct the device to isonaspureaccessdemo.com. [ Note: This environment has been deprecated. ]
      
   3. If your tenant is on our legacy environment, this will need to be isonaspureaccess.com. [ Note: This environment has been deprecated. ]
3. For Pure Access Manager, you must click “Specify Host IP Address” and then input the server’s IP in the “IP Addr” field.
   
4. DNS should be left as the default 8.8.4.4 (which is Google’s free DNS service provider). If this value is changed, ensure it is being directed to a working DNS server.
5. All devices are set to DHCP by default. This is the recommended IP addressing method for Pure Access. If static addresses are being used, ensure that all of the network addressing values are correct.
6. Once all values have been set, select the checkbox of the device in the “Discovered Units” window and click the button. The “Complete” column should say “Yes,” the configure button should have a green check mark next to it, and the unit should reboot (see image below).
7. The button can be used to push the configuration settings out to multiple readers at the same time. If static IP addresses are being assigned, however, units must be configured individually.

*To verify the above settings, you can highlight a device then click on Show Reader Info. More information on this can be found in the Review Existing Settings on a Device article.

Figure 8 – Configure Selected Unit

Your devices have now been configured to point to Pure Access. The next step is to log in to the Pure Access portal and begin adding your access points using their MAC addresses.

!If you were unable to configure the units using the above information, please see Review Existing Settings on a Device to ensure everything is configured correctly. If the reader information appears correct, please have your IT team review the network configuration settings and best practices.