Tamper is an alert that is intended to notify the user when the reader needs to be visually inspected as it may have been tampered with. In order to reset the tamper alert you will need to re-calibrate the reader’s tamper sensor.
Setting the Tamper Sensitivity
- Set the Tamper Sensitivity to the desired level on the Access Point for which you want to receive alerts.
- See Device Settings under Access Point Settings.
Setting Up the Hardware (RC-03 only)
- In order to set up the tamper alert, the reflective sticker that comes with the RC-03 reader will need to be installed. We recommend wiring up the door position sensor before attempting to install the sticker (which goes behind the reader).
- Place the sticker on the wall behind where the readers “eye” is and securely mount the reader. After the reader has been securely mounted, plug the reader into its power source. It will automatically begin to calibrate.
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