Cannot Log into Pure Access Tenant

If you’re unable to log into your tenant because either your password is not working or it has been forgotten, you will need to click on the Forgot Password link from the Pure Access Cloud login page.

Once you’ve filled out the email address associated with your web access profile, click “Continue” and an automated email will be sent which must be followed within 20 minutes.

!We are not able to reset passwords per request as it is against Isonas security policy. If you have followed the instructions above but have not received an email, please ensure that you have spelled your email address correctly and check your spam filter.