When a tenant is linked with Engage, all of the steps from the previous article still apply. There is, however, additional credential information that must be taken into consideration so that the badges/fobs can be added successfully.
In the user import template CSV, the additional parameters are:
- CardFormat (column F)
- Hotstamp (column G)
- FacilityCode (column I)
- IssueLevel (column J)
The required fields for adding credentials to an Engage linked tenant are dependent upon the card format(s) that are being imported.
The chart below can be used to assist with filling out the user import CSV file:
| Card Format Name | CredentialType | CardFormat | Hotstamp | BadgeId | FacilityCode | IssueLevel |
|---|---|---|---|---|---|---|
| 26A (26 bit) | 1 | 2 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 28G | 1 | 27 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 28H | 1 | 28 | [REQUIRED] | |||
| 32K | 1 | 36 | DO NOT USE | [REQUIRED] | [REQUIRED] | Between 32 and 63 |
| 32X | 1 | 30 | [REQUIRED] | |||
| 33D | 1 | 25 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 34N | 1 | 33 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 34S | 1 | 41 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 35C | 1 | 13 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 35X | 1 | 42 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 36B | 1 | 38 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 36C | 1 | 39 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 36L | 1 | 34 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 36M | 1 | 37 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 36X | 1 | 40 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 37B | 1 | 35 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 37H | 1 | 21 | [REQUIRED] | |||
| 37P | 1 | 32 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 37X | 1 | 19 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 40X | 1 | 31 | DO NOT USE | [REQUIRED] | [REQUIRED] | |
| 48X | 1 | 26 | DO NOT USE | [REQUIRED] | [REQUIRED] | Between 0 and 63 |
| ISONAS Prox | 1 | 43 | [REQUIRED] | |||
| ISONAS HID | 1 | 22 | [REQUIRED] | |||
| EV2 | 1 | 29 | [REQUIRED] | |||
| Keypad | 2 | [REQUIRED] | ||||
| Isonas Mobile | 3 | [REQUIRED] | ||||
| Schlage Mobile | 4 | DO NOT USE | [REQUIRED] | 110000 | 20 |
Last modified:
2 April 2026