When a tenant is linked with Engage, all of the steps from the previous article still apply. There is, however, additional credential information that must be taken into consideration so that the badges/fobs can be added successfully.

In the user import template CSV, the additional parameters are:

  • CardFormat (column F)
  • Hotstamp (column G)
  • FacilityCode (column I)
  • IssueLevel (column J)

The required fields for adding credentials to an Engage linked tenant are dependent upon the card format(s) that are being imported.

The chart below can be used to assist with filling out the user import CSV file:

Card Format Name CardFormat CredentialType Hotstamp BadgeId FacilityCode IssueLevel
26A (26 bit) 2 1 DO NOT USE [REQUIRED] [REQUIRED]
28G 27 1 DO NOT USE [REQUIRED] [REQUIRED]
28H 28 1 [REQUIRED]
32K 36 1 DO NOT USE [REQUIRED] [REQUIRED] 32
32X 30 1 [REQUIRED]
33D 25 1 DO NOT USE [REQUIRED] [REQUIRED]
34N 33 1 DO NOT USE [REQUIRED] [REQUIRED]
34S 41 1 DO NOT USE [REQUIRED] [REQUIRED]
35C 13 1 DO NOT USE [REQUIRED] [REQUIRED]
35X 42 1 DO NOT USE [REQUIRED] [REQUIRED]
36B 38 1 DO NOT USE [REQUIRED] [REQUIRED]
36C 39 1 DO NOT USE [REQUIRED] [REQUIRED]
36L 34 1 DO NOT USE [REQUIRED] [REQUIRED]
36M 37 1 DO NOT USE [REQUIRED] [REQUIRED]
36X 40 1 DO NOT USE [REQUIRED] [REQUIRED]
37B 35 1 DO NOT USE [REQUIRED] [REQUIRED]
37H 21 1 [REQUIRED]
37P 32 1 DO NOT USE [REQUIRED] [REQUIRED]
37X 19 1 DO NOT USE [REQUIRED] [REQUIRED]
40X 31 1 DO NOT USE [REQUIRED] [REQUIRED]
48X 26 1 DO NOT USE [REQUIRED] [REQUIRED] [REQUIRED]
ISONAS Prox 43 1 [REQUIRED]
ISONAS HID 22 1 [REQUIRED]
EV2 29 1 [REQUIRED]
Keypad 2 [REQUIRED]
Isonas Mobile 3 [REQUIRED]
Schlage Mobile 4 DO NOT USE [REQUIRED] 110000 20

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