Migrate Credentials (Legacy to ENGAGE)

After linking an existing tenant (with active credentials) to ENGAGE, each credential will need to be migrated before it will function at an ENGAGE device (Schlage RC, LE, NDE, etc.).

Process:

1. Navigate to the Users page
2. Select from 1 to a maximum of 10 users with legacy credentials at a time
   
3. Click the button
   
4. Proceed through the Credential Migration steps
   
   • If migrating credentials of different formats, select “No” then choose the format for the respective credential(s)