Deactivate Access Point

What Happens When a Device Is Deactivated

Deactivating a device does not disable credential access or suspend access rules. The device continues to operate using its onboard database. Deactivation severs the server connection only — the device cannot receive updates or sync until it is reactivated.

• When an online device is deactivated it will lose connection from the server and will not be able to reconnect until it is reactivated.
• Deactivating an access point will not suspend access permissions at it; grant access and auto unlock rules will continue to operate at the device according to the last compile it processed

Behavior by Device Type

Deactivation is a required step before deletion. To permanently remove a device, deactivate it first, then proceed to delete it.

Method 1

1. Navigate to the Access Points screen
2. From the access point you wish to deactivate, select the to view more actions
3. Select Deactivate Access Point

Method 2

1. Navigate to the Access Points screen
2. From the access point you wish to deactivate, select the to view more actions
3. Select Edit Access Point
4. Toggle the Active switch to the off position
5. Click

* Deactivating an access point will not suspend access permissions at it; grant access and auto unlock rules will continue to operate at the device according to the last compile it processed. When an online device is deactivated it will lose connection from the server and will not be able to reconnect until it is reactivated.