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Updating Firmware
Setup and Configuration » Updating Firmware
There are two necessary components for updating firmware on your ISONAS hardware: The ISONAS hardware configuration tool The latest firmware files for your device !Before beginning the update process, please note that we do not recommend updating more than five…
Pushing Bitmask Setting to All Readers (PAM)
Settings » Credential » Bitmasking » Setting a Bitmask » Pushing Bitmask Setting to All Readers (PAM)
Navigate to the Settings tab. Click the Credential tab under General Settings. Select any other mask (so that the button appears), then return to the desired/original bitmask. Click . Input your password when prompted then click Confirm Change. *The selected…
Pushing the Current Bitmask Setting to All Readers
Settings » Credential » Bitmasking » Setting a Bitmask » Pushing the Current Bitmask Setting to All Readers
Navigate to the Settings tab: Click the Credential tab. Click the button. *The selected bitmask will be pushed out to all connected devices on the tenant. Note that this feature was added in Pure Access 3.1.0 and is not currently available in Pure Access…
Bitmasking
Settings » Credential » Bitmasking
Resources Verifying the currently set bitmask. Discover and set a bitmask. Pushing bitmask settings to all readers. Pushing bitmask settings to all readers in PAM 2.12.2 or below. Setting an external keypad site code. Configuring site code on an R-1…
Advanced Configuration
Setup and Configuration » Configuring ISONAS Devices » Using the Configuration Tool » Advanced Configuration
Clicking on will bring up the options needed to fully configure a device. The options now available allow you to change where the device(s) will be attempting to connect as well as the ability to set the readers to either DHCP (preferred) or static IP addresses. …
Migrating from One Tenant to Another
Getting Started in Pure Access » Migrating from One Tenant to Another
There is currently no tool/feature in Pure Access able to migrate tenant information from one account to another. This article will provide a best practice, step-by-step guide on how to move tenant data. This is applicable for moving from one Pure Access Cloud tenant…
Setting a Bitmask
Settings » Credential » Bitmasking » Setting a Bitmask
Under “Set Credential Bitmask”, select the mask you wish to set your devices to (or the mask that was determined above), then click . You will be prompted to enter your password for security. Once saved, your connected readers will be updated…
Tamper
Alerts » Alert Types and Setup Procedure » Tamper
Tamper is an alert that is intended to notify the user when the reader needs to be visually inspected as it may have been tampered with. In order to reset the tamper alert you will need to re-calibrate the reader’s tamper sensor. Setting the Tamper…
Global Settings
Settings » Global Settings
Global Settings are settings that will populate throughout the system, to all Access Points. Best practice is to set these settings before adding any Access Points and before enrolling any readers or other equipment. *Changing any setting on this page requires the…
Discover the Appropriate Bitmask
Settings » Credential » Bitmasking » Discover the Appropriate Bitmask
Verifying the correct bitmask for your credential: Present an unenrolled badge to a reader. Note: The badge must be unenrolled and get rejected. You should see a “Decline Badge Not Found” event with the name “System Admin” in the…
Using the Configuration Tool
Setup and Configuration » Configuring ISONAS Devices » Using the Configuration Tool
Download the latest version of the Configuration Tool. Note that you will need a Windows PC to run this application. Clicking on will find any ISONAS devices on the local area network. If no devices are discoverable, you will need to ensure that the configuration…
Multiple Access Point Widget
Online Interface » Widgets » Multiple Access Point Widget
To manage up to 12 readers at once, you can use a “Multiple Access Point” widget. Unlike the Single Access Point widget, this will not show history events. Click on one of the three Placeholder Widget panels. Alternately, hover over and then…
Send Commands
Online Interface » App Bar » Send Commands
There are multiple commands that can be sent to readers from the App Bar. A Compile command will need to be sent to your devices when changes are made to users, rules, or access points. An Admit, Lock Down, Schedule, or Unlocked command can be sent to individual…
IP-Bridge Firmware Information
Setup and Configuration » Updating Firmware » IP-Bridge Firmware Information
2-Door IP-Bridges Unlike the 3-Door variant, a 2-Door bridge will display “N/A” in the Door 3 column. This is normal. When to update the Coprocessor With an IP-Bridge v2 on ColdFire version 1.07 or lower, the Coprocessor will need to be updated to v1.03…
Active Directory
Settings » Active Directory
Larger* Pure Access Cloud licenses and Pure Access Manager allow for Active Directory integration to manage users and credentials via the AD Connect software. Functionality includes: Creating, updating, or deactivating users in Pure Access based on changes made in…
Custom Bitmasking
Settings » Credential » Bitmasking » Custom Bitmasking
Overview: This article is applicable for situations where the badge ID printed on the credential does not match any of the badge ID’s that are generated from the calculate button on the Settings > Credential page in Pure Access. This article contains…
