Who receives license expiration emails?

ScenarioWho receives the email
Standalone tenantOnly users with the Administrator role and web access enabled. Regular web-access users and API user accounts do not receive it.
RMR license typeNot sent to user accounts. Sent instead to the contact email addresses stored on the tenant record: integratorContactEmail and contactEmail.
Reminder timingEmails are sent 30, 15, 5, 3, and 1 day before the license expires.

Last modified: 30 June 2026

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