Setting an External Keypad Site Code

External Keypad Site Code lets the web app recognize key pin entries sent from a Wiegand keypad that is configured for 26-bit emulation instead of 8-bit burst mode.

*Wiegand keypads should always be configured for 8-bit burst mode when possible. Only set an External Keypad Site Code if a keypad cannot be configured for 8-bit burst and must use 26-bit emulation mode instead.

1. Navigate to the Settings tab.
2. Click the Credential tab.
3. Input the desired 3-digit code next to External Keypad Site Code.
4. Click Save.

*Configure this same code on the reader(s) tied to any IP-Bridges. Failure to do this will result in keypad entries not working correctly.

!External Keypad Site Code is not where you enter a credential facility code. If this setting is in use, it must not match the facility code of any 26-bit credentials enrolled to the tenant. Once set, the web app treats any 26-bit Wiegand data carrying that site code as a key pin entry, regardless of how the originating keypad is configured. If the site code matches an enrolled credential’s facility code, that credential will be declined when presented to a Wiegand reader connected to an IP Bridge, and the history event will show “Decline Credential Not Found.”