November 20, 2025
- Fixed a performance issue related to the /api/v2/users API. With this fix, the API should be responding in an appropriate amount of time
December 1, 2025
- Fixed an issue where history reports returned all event types when more than 4 event types were selected in the filter.
November 18, 2025
Features & Enhancements
- Updated Schlage RC default firmware to 1.13.0
- Pure Access: In the Holidays section, updated text to be more clear that Holidays are applied to all access points
Bug Fixes
- Fixed an issue where alert times on a downloaded Alert Report was displayed incorrectly.
| Previous behavior | New behavior |
| Downloaded Alerts reports (CSV/PDF) used the alert’s update time (utime), so Alert Time could change when an alert was acknowledged/cleared and could appear in an unexpected timezone. This was inconsistent with the Alerts UI. | Reports now use the alert’s creation time (ctime) as Alert Time; acknowledging/clearing an alert no longer changes it. |
| Reports show times in the user’s/browser time zone (not the tenant time zone) |
October 22, 2025
Features & Enhancements
- In the case where a credential is declined at a Schlage RC, we can now correlate that event to a user in our system if the information from the decline matches data for a credential we have in our system for an active credential.
Bug Fixes
- Fixed the Areas filter on the Users report to display correctly on initial and update properly when switching between tenants.
- Performance improvements in credential creation and dropdown selection problems for web access users with extensive Area permissions in large tenants, improving overall usability.
- Fixed a bug that allowed user to think they scheduled a firmware update when it was not actually saved.
- Fixed an issue where our API allowed keypad credentials to be made that were not allowed. Existing ones will continue to work, but new ones will not be allowed.
- Optimized the Dashboard to significantly reduce redundant API calls for access point status, improving load times and overall performance.
- Improved access point status updates by removing locking conflicts to reduce event loss and log noise, ensuring more reliable and timely status reporting.
September 25, 2025
Bug Fixes
- Fixed a bug where scheduled events could remain active on RC-04’s after they were removed from access point groups
September 23, 2025
Features & Enhancements
- Updated the descriptions for credential Special Properties programming to be clearer and more descriptive.
Bug Fixes
- Fixed a bug that prevented an Alert notification from appearing in the web app until you navigated to the Alerts tab.
- Fixed a bug that didn’t display users email address when being deactivated and reactivated in a certain flow.
- Fixed a bug that prevents filters from being saved and applied on the Reports page.
September 2, 2025
Features & Enhancements
- Credential Special Properties update: the ‘master’ feature is now called ‘Pass Through’ in order to better describe the functionality. Audits will now be titled Passage – Pass Through instead of Passage – Master
- Updated text to better communicate end and start time limitations per each lock type
- Support for reader tamper audit and alert on NDE, LE(B), ; introduced support for interior push button audit and alert on NDE and LE(B)
- New default Schlage RC firmware 1.12.0
Bug Fixes
- Fixed a UI issue that showed an inactive menu option when the screen was minimized
- Fixed a UI where a user had to scroll the page to use the action buttons.
- Fixed a bug that caused filtering of events on the to be displayed incorrectly
- Fixed a bug that prevented a badge from being enrolled by presentation if the device and user were in different time zones.
- Fixed a bug where the value of the badge ID displayed for a custom bitmask in the bitmask calculator was inaccurately displayed.
- Fixed a bug where unsupported database elements were being sent to control locks, which was causing JSON parse errors
Last modified:
23 January 2026