March 30, 2026
- Fixed an issue on the Reports page where the User filter dropdown did not include all users in the account, making it impossible to run accurate user-filtered reports without workarounds.
March 11, 2026
Daylight Saving Time Auto-Update for Engage Locks
- Updated Engage locks (NDE, LE, Schlage RC) so that they will now receive Daylight Saving Time (DST) configuration and updates. The devices will now update automatically when DST occurs – based on their designated time zone – preventing scheduled access events to trigger one hour off and audit log timestamps to be inaccurate. Upon the locks next update (via BLE Sync or Wi-Fi checkin), time changes will be applied automatically to the devices moving forward.
- * With this change, the existing DST toggle in the Areas section has been hidden as that is no longer relevant.
In order for this update to be applied to the wireless devices, they must have be synced via BLE or complete a Wi-Fi check in. The Sync report is a useful tool to help customers know what devices have not checked or been synced since a specific date.
February 25, 2026
Features & Enhancements
- Created a new Sync Report that allows property managers and integrators to track which devices have or have not been sync’d or had a Wi-Fi check in within a specific date and time. NOT available as a Scheduled Report.
- Numerous performance improvements
February 11, 2026
- Fixed an issue where users could see activity in the dashboard History widget for areas they don’t have permission to access. Activity is now properly restricted to only show events from areas the user is authorized to view.
- Fixed a critical issue where deleting a wallet-based (NFC) credential could cause approval audit logs to be missing from history reports, for any events since the last Sync. Audit records now properly capture and retain all access events, including user approvals.
February 3, 2026
- Fixed an bug where door and lock status icons in dashboard widgets were not updating without refreshing the page when credentials were presented
January 27, 2026
Features & Enhancements
- Updating call to action when a user access living.zentra.co from a mobile web browser with a full cover prompt to download the mobile to gain their access and is dismissible.
Bug Fixes
- Fixed device filtering issue where the Connected column only accepted the letter ‘y’ as input; the filter now properly supports typing ‘Yes’, ‘No’, and partial text matches for easier device searches.
- Resolved login issue where users with specific access privileges encountered errors when attempting to accept the End User License Agreement (EULA), preventing them from accessing the web application. Users can now successfully accept the EULA and login regardless of their assigned permissions.
- Fixed a bug where no error was presented to the user if trying to log in with a deleted user account. Users will now see the message“No access for this web access user and requested tenant“
- The Alerts page now displays a message when alert results exceed 50 items, informing users of the total count and suggesting filters to refine results.
- Table selections are now properly cleared after performing actions like deleting access control rules or deactivating users, preventing confusion from stale selections.
- Numerous performance improvements
November 20, 2025
- Fixed a performance issue related to the /api/v2/users API. With this fix, the API should be responding in an appropriate amount of time
December 1, 2025
- Fixed an issue where history reports returned all event types when more than 4 event types were selected in the filter.
November 18, 2025
Features & Enhancements
- Updated Schlage RC default firmware to 1.13.0
- Pure Access: In the Holidays section, updated text to be more clear that Holidays are applied to all access points
Bug Fixes
- Fixed an issue where alert times on a downloaded Alert Report was displayed incorrectly.
| Previous behavior | New behavior |
| Downloaded Alerts reports (CSV/PDF) used the alert’s update time (utime), so Alert Time could change when an alert was acknowledged/cleared and could appear in an unexpected timezone. This was inconsistent with the Alerts UI. | Reports now use the alert’s creation time (ctime) as Alert Time; acknowledging/clearing an alert no longer changes it. |
| Reports show times in the user’s/browser time zone (not the tenant time zone) |
October 22, 2025
Features & Enhancements
- In the case where a credential is declined at a Schlage RC, we can now correlate that event to a user in our system if the information from the decline matches data for a credential we have in our system for an active credential.
Bug Fixes
- Fixed the Areas filter on the Users report to display correctly on initial and update properly when switching between tenants.
- Performance improvements in credential creation and dropdown selection problems for web access users with extensive Area permissions in large tenants, improving overall usability.
- Fixed a bug that allowed user to think they scheduled a firmware update when it was not actually saved.
- Fixed an issue where our API allowed keypad credentials to be made that were not allowed. Existing ones will continue to work, but new ones will not be allowed.
- Optimized the Dashboard to significantly reduce redundant API calls for access point status, improving load times and overall performance.
- Improved access point status updates by removing locking conflicts to reduce event loss and log noise, ensuring more reliable and timely status reporting.
September 25, 2025
Bug Fixes
- Fixed a bug where scheduled events could remain active on RC-04’s after they were removed from access point groups
September 23, 2025
Features & Enhancements
- Updated the descriptions for credential Special Properties programming to be clearer and more descriptive.
Bug Fixes
- Fixed a bug that prevented an Alert notification from appearing in the web app until you navigated to the Alerts tab.
- Fixed a bug that didn’t display users email address when being deactivated and reactivated in a certain flow.
- Fixed a bug that prevents filters from being saved and applied on the Reports page.
September 2, 2025
Features & Enhancements
- Credential Special Properties update: the ‘master’ feature is now called ‘Pass Through’ in order to better describe the functionality. Audits will now be titled Passage – Pass Through instead of Passage – Master
- Updated text to better communicate end and start time limitations per each lock type
- Support for reader tamper audit and alert on NDE, LE(B), ; introduced support for interior push button audit and alert on NDE and LE(B)
- New default Schlage RC firmware 1.12.0
Bug Fixes
- Fixed a UI issue that showed an inactive menu option when the screen was minimized
- Fixed a UI where a user had to scroll the page to use the action buttons.
- Fixed a bug that caused filtering of events on the to be displayed incorrectly
- Fixed a bug that prevented a badge from being enrolled by presentation if the device and user were in different time zones.
- Fixed a bug where the value of the badge ID displayed for a custom bitmask in the bitmask calculator was inaccurately displayed.
- Fixed a bug where unsupported database elements were being sent to control locks, which was causing JSON parse errors
Last modified:
1 June 2026