When a tenant is linked with Engage, all of the steps from the previous article still apply. There is, however, additional credential information that must be taken into consideration so that the badges/fobs can be added successfully.

In the user import template CSV, the additional parameters are:

  • CardFormat (column F)
  • Hotstamp (column G)
  • FacilityCode (column I)
  • IssueLevel (column J)

The required fields for adding credentials to an Engage linked tenant are dependent upon the card format(s) that are being imported.

The chart below can be used to assist with filling out the user import CSV file:

Card Format Name CardFormat CredentialType Hotstamp BadgeId FacilityCode IssueLevel
26A (26 bit) 2 1 [REQUIRED] [REQUIRED]
28G 27 1 [REQUIRED] [REQUIRED]
28H 28 1 [REQUIRED]
32K 36 1 [REQUIRED] [REQUIRED] 32
32X 30 1 [REQUIRED]
33D 25 1 [REQUIRED] [REQUIRED]
34N 33 1 [REQUIRED] [REQUIRED]
34S 41 1 [REQUIRED] [REQUIRED]
35C 13 1 [REQUIRED] [REQUIRED]
35X 42 1 [REQUIRED] [REQUIRED]
36B 38 1 [REQUIRED] [REQUIRED]
36C 39 1 [REQUIRED] [REQUIRED]
36L 34 1 [REQUIRED] [REQUIRED]
36M 37 1 [REQUIRED] [REQUIRED]
36X 40 1 [REQUIRED] [REQUIRED]
37B 35 1 [REQUIRED] [REQUIRED]
37H 21 1 [REQUIRED]
37P 32 1 [REQUIRED] [REQUIRED]
37X 19 1 [REQUIRED] [REQUIRED]
40X 31 1 [REQUIRED] [REQUIRED]
48X 26 1 [REQUIRED] [REQUIRED] [REQUIRED]
ISONAS Prox 43 1 [REQUIRED]
ISONAS HID 22 1 [REQUIRED]
EV2 29 1 [REQUIRED]
Keypad 2 [REQUIRED]
Isonas Mobile 3 [REQUIRED]
Schlage Mobile 4 [REQUIRED] 110000 20

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